Customer Support for Aqua Guard and AquaSure

Confused about the buying mode of Aqua guard and AquaSure water purifier? Visit the corporate site of Eureka Forbes – eurekaforbes.com and you will get an answer. While Aquaguard is available via direct sales, i.e. at the consumers’ doorsteps, AquaSure is available at all leading consumer durable, home appliance and modern organized retail outlets. Do also remember that while Aqua Guard is available for home demonstration, this facility is not available with AquaSure.

Irrespective of which of the aforesaid two brands of purifier you use, you can prompt and excellent after sales service support is always assured. Of course the technician trained to fix up faults of Aqua guard systems will not fix problems related to AquaSure water purifier. So, be specific while placing complaints or service requests at 3988 3333, the company’s customer care number accessible round the clock. It has been estimated that 80 percent of the users of this company’s products have a service centre within a radius of 5 km. Yes, Eureka Forbes has 1100 service centres located across the length and breadth of the country.

Service requests may also be posted at eurekaforbes.com. There is a dedicated page for mailing your requests to the company executives.

Effectively Handling TDS and Hardness in Water

I had seen a lot about people in RO blog forums speaking volume about TDS or total dissolved solids and how it affects the bodily system. It is said acceptable levels of TDS hardly the body; the dissolved solids generally consist of essential minerals. But toxic particles such as fluorides, nitrate, etc. add to the TDS leveler. Reverse osmosis purification mechanism is considered to be the most effective in handling TDS as well as hardness besides removal of other contaminants including micro organisms. It was after much research that I bought this Eureka Forbes RO system called the AquaSure Elegant RO. I read about its features at eurekaforbes.com and then bought it from a retail outlet as ebuying is not applicable for this product.

Users were right when they say that Eureka Forbes RO systems are very effective in treating and purifying water. Our AquaSure Elegant RO is a true example of this statement. It has been over six months now that we are using and there has been no incidence of water-borne diseases affecting our family. And it was once that I availed service support for fixing up a problem. Eureka Forbes customer care executives responded well on time.

Customer Service Level Measurement

Measuring customer service levels is an important step towards assessing business performance. This applies more with consumer durable companies. Eureka Forbes in India happens to be one of the very few companies that have been awarded for excellent customer responsiveness. The way customer care executives interact with the customers, attend to their service requests, and the whole experience of relationship maintained step by step do matter. Eureka Forbes in India selects committed professionals who are trained to perfection in product knowledge and customer relationship management so that customers attended are always satisfied.

Eureka Forbes India believes in listening to its customers and taking their feedback and suggestions so that upgraded products are developed and introduced in the market. For example, consider the Eureka Forbes vacuum cleaner under the Euroclean category. Four newer models have been added to the kitty - Euroclean Pro, Euroclean Storm, Euroclean IQ - Intelligent Vacuum Cleaner, and Euroclean Star. Visit eurekaforbes.com to know in detail about these and more products. No matter which Eureka Forbes vacuum cleaner you use or any of this company’s other products, you can always expect to get prompt and excellent after sales service support. 3988 3333 is the helpline number accessible 24X7.

Evolution of Euroclean Vacuum Cleaners

It was the year 1982. It was a time when consumers relied on their maids for a spotlessly clean home with regular dusting, sweeping, and swabbing. It was the time when Eureka Forbes in India saw its dawn. Consumers were not aware about the benefits of the vacuum cleaner nor were they geared up to buy these expensive appliances, especially when the cleaning purpose was served by the maids. Thanks to the initiative started by Eureka Forbes in India during this period. Health ambassadors from this company called ‘Eurochamps’ started visiting homes and demonstrated the magic of cleaning with the Euroclean range of Eureka Forbes vacuum cleaner. Consumers were taken by surprise.

They were indeed convinced by the power and performance of these electric cleaning appliances. Immaculately and spotlessly clean interiors including nooks and corners, home furnishings and more – this was what the Eureka Forbes Vacuum Cleaner facilitated. Since then there has been no looking back. Today, over 3.5 million consumers use the Euroclean appliances. And home demonstration of these appliances at the consumer’s doorsteps by Eureka Forbes in India continues.

Home demonstration has led the company understand customer needs, cleaning challenges, taking feedbacks and designing high-performance vacuum cleaners accordingly.

Service Support During and Beyond Warranty Period

So you are using the Aquaguard Enhance UV, a six-stage purifier from Eureka Forbes. Do you know Eureka Forbes has the largest UV purifier production capacity in the world? The manufacturing unit, which is India’s first green plant, is located at Dehradun. Using the Aquaguard means that you are using a Superbrand product endorsed by the Indian Medical Association and by over 1,78,000 doctors. It is also certified for quality, technology, and purification effectiveness by leading water labs from across the world.

Aquaguard Enhance UV is a new addition to the existing UV purifier category. Come any fault and you need not fret about. All you need to do is dial 3988 3333, the Eureka Forbes customer care number, accessible round the clock. The customer care executive will note down your request; trained technicians will turn up at your doorsteps within 24 hours to fix the problem. Almost all Aquaguard purifiers come with a warranty period of one year. It may happen that problems may not show up at all during the warranty period. You can still expect to receive prompt service support even after the warranty period gets over. This is because Eureka Forbes believes in maintaining relationships for life. 

AquaSure and Prompt Service Support

A household health identity in India is undoubtedly the AquaSure water purifier. Purification effectiveness is what ultimately matters in a purifier and this purpose is well served in the technology incorporated, multi-stage purification process, purifying mechanism, use of food grade raw materials in adherence to international quality standards, and the list goes on. AquaSure and every Eureka Forbes purifier guarantee the same. The company is involved in continuous research to incorporate innovative technologies in sync with the latest trends and demand. No matter what the contaminants level, you can always expect 100 percent pure and safe H2O flowing from the faucet of your AquaSure water purifier.

AquaSure is designed to suit every water type and every pocket. In the RO category, you have Aqua Sure Spring fresh DX, Aqua Sure Elegant RO, and Aqua Sure Nano RO. In The UV category, you will be spoilt for choices – Aqua Sure Crystal, Aqua Sure Elite UV, Aqua Sure Smart UV, and Aqua Sure Aquaflow Dx. Then there is a blend RO+UV system. In the low budget category are two storage systems worth mentioning; these are AquaSure Amrit with Kitanu Magnet and AquaSure Xtra.

How do you avail service support for your AquaSure Water Purifier if any problem is detected within or beyond the warranty period? Just dial the Eureka Forbes customer care number. It is 3988 3333, accessible 24 X 7. The company has 1100 services centres across India with 80 percent of the customers having a centre within a 5 km radius.

Retaining Customers Effectively

Retaining the customer in a scenario where cut throat competition exists is the essence of a successful company. It is not only products that matter, especially quality, technology, and innovation exhibited. What also matters is customer care services. The statement holds more substance in the consumer durable products segment. Eureka Forbes in India is a household name. This very stature that it has achieved is all a result of its continuous endeavor to deliver its best in products and customer care. So, when you buy a Eureka Forbes India product, you can always expect to avail prompt and excellent after sales service support every time you seek it. Eureka Forbes in India has 11 service centres from where 5800 plus trained technicians operate. This company has a service centre within a radius of 5 km for 80 percent of its customers.

Then there are dedicated customer response centres located across the country. Those cities that have the most number of customers have more centres; Eureka Forbes Bangalore is worth mentioning here. You will find most of the households in Bangalore using products from this company. Presence of 13 Eureka Forbes Bangalore centres is thus justified. If you want to locate your nearest Eureka Forbes centre, visit eurekaforbes.com. There are thirteen Eureka Forbes Bangalore centres; it is no surprise if you will find the count going higher. The centres are at Tumkur Road, Jaynagar, Kudlu, Palace Road, Ganganagar, Singasandra, Rajajinagar, Kormangala, Sanjaynagar, Uttarahalli, Benganahalli,  Magadi Main Road, and White field Road.